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FAQS

FAQS

FAQs
For more information call 760.564.1853

Wholesale

Yes, we sell wholesale with a $400 minimum.

One- of- a- Kind Because most of the Bella Bead Design jewelry pieces are one-of-a-kind, this site will change very often as a new design is added or an existing piece has been sold. So, if you see something you like, grab it while you can and be sure to check back regularly!

Redesign Service
If customers have broken or unattractive beaded jewelry in their jewelry boxes and want it redesigned I am happy to do so charging for my time and materials. This service results in new piece of jewelry at a fraction of cost of a new retail piece. Feel free to contact me for more details.

Customer Service
You are very important to me. It is my foremost priority to provide you with any type of assistance you may need, so feel free to e-mail me anytime at lauren@bellabeaddesign.com or you may call me 760-564-1853

Return Policy 

I want my customers to be happy with their purchase. If, for any reason, you are unsatisfied with my product, I will issue an exchange or refund within seven days of your receipt of the package. 

Exchanges: You must pay for any difference in price of an exchange and for any asscoiated shipping costs.

Refunds: Shipping and handling costs are non-refundable on all returns. All returned products must be in their original condition. I will issue a refund only after I receive the returned item. Please include your Etsy order number.

My return address is:

Lauren Youngs
Bella Bead Design
54680 Avenida Carranza
La Quinta, CA 92253

Guarantee

If, at any time or for any reason, you do not feel that your purchase has worn well, aged gracefully or lived up to your expectations, please let us know. We will make sure you are satisfied.

All jewelry is GUARANTEED to be free from defects in craftsmanship and materials on delivery. Should the jewelry fail, and examination reveals it was due to negligence on my part, I will repair or replace the item at no additional cost, or, if preferred, give a full refund. Every piece is meant to last a lifetime, so if it needs repair I will repair it at no cost as long as the client pays the shipping.

Shipping & Handling
All available jewelry items are gift boxed and will be shipped priority mail within 1 to 3 days of payment confirmation. All orders over $50 ship at no cost to the buyer. If an item is no longer available due to a previous sale, I will notify you within one business day by email or phone. Options for ordering a similar item will be discussed, and an alternative time frame will be suggested.

All jewelry will be shipped from La Quinta, Ca. via USPS (the U.S. Postal Service), including continental USA, non-continental USA, and Foreign countries. If requested, alternate arrangements may be made for shipping by Federal Express or United Parcel Service or for services such as 1-day, 2-day, etc. Additional charges may apply.

If your order totals $51 or more Shipping is Free. (continental USA only) Should you require shipment to an alternate address for a gift or any other reason, please call or e-mail me, and I will gladly help with those arrangements.

Sales Tax
Sales Tax is applicable only if you are a resident of California.

Gift Purchases
If I buy a gift and it does not fit or they don’t like the style, can it be exchanged?

No problem. The item can be sent back and I will be happy to give them a credit so they can exchange the item for something else. This goes for any item purchased from Bella Bead Design.

Sizing
If I seen an item I love but it is not the right size can you make it larger or smaller? Yes, I will be happy to adjust the size for you. Purchase the item online and put the correct size in the comments field and I will call you to discuss the details.

You can contact me by phone at 760-5645-1853
or email me at lauren@bellabeaddesign.com.

 

What is Borosilicate Glass?

Borosilicate was developed originally for cookware (trade name PYREX) and scientific glassware such as test tubes. This makes borosilicate glass much more durable than soft glass (soda lime) which is used to make most glass beads, art glass vases, ornaments and paperweights. The durability of borosilicate glass makes it a great product to use for glass beads.

Another major reason for using borosilicate glass is the amazing color palette available. There are actually fewer colors available to work with but each one is an organic, living color that can be manipulated and shaded with careful torch work and annealing. The finished piece appears much more dynamic and vibrant. Also, because of the chemical composition of borosilicate glass, different precious metals such as silver and gold may be used to color the glass in some very unique and amazing ways.

What is the History of the Antique Mother of Pearl Gaming Counters?

These exquisite pieces of jewelry possess a history as charming and unique as each piece is beautiful. Two hundred years ago these hand-etched pieces were used as gambling chips, the carved Mother of Pearl gaming counters have been designed into lovely pendants. Etched into each counter, symbolic parable poems showing people engaged in activities of the time provide great insights into early Chinese culture and history. Because many of the chips were custom made for British royalty and nobility, some pieces also have family crests and/or initials inscribed on one side.

Most of the counters were crafted while the brilliant philosopher ruler Ch' ien Lung was in power from 1736 until 1796. These are the beautifully etched pieces of Mother of Pearl, which can with­stand strong magnification. The symbolic pictures etched into each piece tell the stories of Ruler

Ch' ien Lung's 34,000 philosophical poems, which embrace the ideals of revered and influential Chinese philosophers.

Another variety of the chips, equally lovely, were cut from thicker Mother 0' Pearl. These pieces were crafted during the rule of 'Chia Ch' ing, between 1800 and 1820. Approximately 100 years ago the British were ousted from China for perpetuating the Opium War. When they left the country they transported the Mother of Pearl chips back to their homeland. But because of the somber atmosphere of the Victorian period, the exquisite counters were forgotten in English attics and cellars. The pieces recently resurfaced, however, when a foreign correspondent discovered them in England and brought them to California.

Only the finest pieces have been selected for this collection of jewelry, and therefore, a limited number are available. Since each piece of Mother of Pearl was painstakingly hand etched more than two centuries ago, each counter is a “one of a kind” work of art. Not only does each unique chip hold within itself a beautiful forgotten poem, each one is also a lovely piece of jewelry surely cherished by the wearer.

What is 14kt Gold Fill?

It is the next best thing to solid gold. Gold fill has 100 times the amount of gold as gold plate. The end result is a solid 14kt. tube, usually with a sterling silver "core" which is strong, durable, and resistant to tarnish because of its thick, solid 14 kt. gold covering. Gold Fill, or Rolled Gold, is Fine Jewelry material that will match any 14kt gold jewelry, and will last a lifetime. I use it because there are a lot more people that can afford a $50 gold filled pair of earrings, than can afford a $400.00 solid gold pair. There is absolutely no nickel in it so it doesn't cause allergic reactions. Only 14K Gold touches the ear. It will not tarnish, and it will not discolor the ear. I wanted to create lifetime quality jewelry you would be proud to wear, yet keep it affordable so that everyone could experience the pleasure of owning a unique, custom made piece of jewelry. Solid gold jewelry is designed and made upon request with a 50% deposit.

What is the best way to clean silver jewelry?

You can also use a polishing cloth which you can purchase at most department stores.

What is Thai Silver?

Handcrafted by the various hill tribe people of Laos, Burma, Viet Nam and Thailand, Hill Tribe Silver a.k.a. "Thai Silver", is composed of .955% silver making it more pure than sterling silver, which is .925% pure. The remaining percentage is a silver alloy. This high grade of silver is used because it is extremely soft and malleable allowing these ancient people to use hand tools to etch, carve and shape each piece individually. These pieces are extremely rich and detailed in their coloration and design.

What are Venetian or Murano Glass Beads?

Venetian glass beads are handmade in Venice on the Island of Murano in Italy. The beads are lampworked meticulously one by one in front of an open flame. The vibrant colors of Venetian glass are extraordinary, and many of the beads have a center core of glass wrapped in 24KT gold, platinum and/or silver. This is a process that the Venetians have perfected, and the precious metals shine through the glass to give each bead a personality of its own. The Venetians also use what is called aventurina, which is a mixture of gold, silver and copper to bring an added sparkle to many of their beads. Venetian beads are distinctive like no other beads in the world; famous for their beauty and mystique. The Venetians have been making glass on Murano since 1291, so they definitely know what they are doing. They are truly master beadcrafters.

 

Privacy Statement

Thank you for visiting the Bella Bead Design web site. We are providing this notice explaining our online information practices and the choices you can make about the way your information is collected and used by us. The following information explains our policy regarding any information you may supply to us when visiting our site.

E-mail Addresses:
We will not sell or provide E-mail addresses to anyone outside our company. Our goal in collecting personal information online is to provide you with the most personalized and effective service possible. By understanding your needs and preferences, we will be in a better position to provide you with improved service.

Log Files:
We will only release information about the collection of IP addresses to any third party as required under the Public Records Act or under Court order. We archives web server log files in order to create aggregate statistical reports, detect errors at the web site and for security reasons. Aggregate reports about web site visitors are generated. These reports do not contain any personally identifiable information. The web log files collected by the u s are eventually deleted.

Direct Mail:
We may use the personal data you provide online to send you information about our services and upcoming activities if you subscribe to our newsletter (if provided). We will not sell your personal information and will only release information as required under the Public Records Act or under Court order.

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Our web site contains links to other sites. We do not endorse and is not responsible for the privacy practices or the content of such web sites.

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Our web site has security measures in place to protect the loss, misuse and alteration of the information under our control.

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Our web site provides users the opportunity to opt-out of receiving communication from us. Users may remove their information from our database or decline to receive future communication from us by contacting us.

Contacting the Web Site:
If you have questions about this privacy statement, the practices of our site or your dealing with our web site, you may contact us. Please do not contact the Webmaster concerning the content of the site.

 

 

 

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